Our warehouses are taking extra precautions when shipping your order, including working in smaller teams and practicing social distancing. Due to the new policies and procedures we’ve adopted to protect our fulfillment team during the pandemic, your order may experience 3-5 days delay. Thanks so much for your patience.

WHERE DO YOU SHIP FROM?

Healingstore works with top manufacturers worldwide to bring together the best-valued and high-quality products to our customers. Therefore, your order can be shipped anywhere from China, India, Vietnam, and others. Please rest assured that your package will be handled with utmost care thanks to our partnership with major shipping carriers like USPS, EMS, YUNEXPRESS.

WHEN WILL MY ORDER SHIP?

Once an order is placed, you’ll receive an email notification confirming we’ve received it.

We will begin to process your order 12 hours after successful payment. Order processing usually takes 3-5 days. During high volume or crisis periods, the processing time may take an additional 2-4 days.

Once shipped, you’ll get a shipment notification email complete with the tracking number to let you know it’s on the way. Please note that sometimes tracking information can take longer than 24 hours to appear.

*Some orders may be sent in multiple parts, you will receive multiple dispatch emails if your order has been split shipped.

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?

All standard shipments are usually delivered within 7-12 business days for orders placed within the contiguous United States.

WHAT IS YOUR RETURN & EXCHANGE POLICY?

We have official article about Refund, Resend and Returns Policy HERE

 

 

If you have any questions or comments, please do not hesitate to contact us.

WHAT PAYMENT OPTIONS DO YOU ACCEPT?

Credit/debit card: you can choose to pay with Visa, Mastercard, American Express, Discover, PayPal.